We provide returns or exchanges for Pepper Essentials, Pepper Premium, Pepper Pro, and Pepper Goods up to 30 days after delivery. Items from our Global Brands must be returned up to 3 days after delivery.
The items must be returned in their original condition and packaging.
We cannot issue refunds, returns, or exchanges for products that have been used, washed, worn, or altered.
In case the replacement item is out of stock, you will receive a Pepper Shop gift card in the denomination closest to the replacement item’s value.
To start a return or exchange, email us at firstname.lastname@example.org with your Order Number, items to return, and reasons for return/exchange. Our team will send you detailed instructions on how to return your purchase.
For damaged or incorrect items:
We do our best to make sure orders arrive in perfect condition, but accidents can happen. Please email us at email@example.com with photos of the damaged/incorrect item, together with details describing the issue, so we can sort this out for you as soon as possible. Our team will keep in touch throughout the return and replacement process.
I always have a hard time maintaining cast iron things because of the seasoning process so THANK GOODNESS this needed none of that. It already comes pre seasoned so it saved me some time and energy
It says pre-seasoned but I still suggest you guys to season before using it just to make sure that it becomes really nonstick. For me this isnt really on par with Lodge, but it is still amazing for the price.
Great for bread baking
I am an avid bread baker and am so happy that I found this set. My sourdough bread now has this amazing crust while still being slightly moist on the inside. I've tried baking it inside the pot but foudn that it's easier when I put it on the lid and cover it with the pot itself so that it is easier to pull out after baking.
I used this dutch oven to make a large batch of Pepper's tofu katsudon and they came out so good. Also love that It comes with a lid
Works for pizza!
Omg I made pizza with the lid! Never saw the use of buying a pizza stone so I figured that cast iron gets hot enough to bake pizzas in a home oven. It came out with a beautiful crust and I would definitely do it again sometime soon :)